Dealing with fraudulent invoices by My Mate Jake

I engaged Maddison Daria and Ren Rivers from MyMateJake as psychosocial recovery coach. They promised to help me to arrange my NDIS support, but have provided no support at all. However, they have sent me a bill for a total of 837.12 AUD. No work done, no explanation. It seems they only divided the yearly budget, so that they consumed all of it and wrote invoices accordingly.

The only result of engaging them was wasted time, some unnecessary work and missed opportunities to get support.

Fraudulent invoices

1. 2025-08-04 $131.80
2. 2025-08-26 $301.95
3. 2025-08-29 $403.37

Invoices contain only quantity information, but nothing about what supposedly was done. As you can see from the invoice below that id does not provide information about service provided as it is required by NDIS invoice requirements.

Invoice 1 – 2025-08-04 My Jake Invoice NDIS-000000045-60

Item	Description	Quantity	Unit Price	GST	Amount AUD
07_101_010 6_6_3	Psychosocial Recovery Coaching - Weekday Daytime - 22/07/2025 - NF2F	0.25	105.43	GST Free	26.36
07_101_010 6_6_3	Psychosocial Recovery Coaching - Weekday Daytime - 24/07/2025 - STAND	0.25	105.43	GST Free	26.36
07_101_010 6_6_3	Psychosocial Recovery Coaching - Weekday Daytime - 25/07/2025 - STAND	0.50	105.43	GST Free	52.72
07_101_010 6_6_3	Psychosocial Recovery Coaching - Weekday Daytime - 23/07/2025 - NF2F	0.25	105.43	GST Free	26.36
TOTAL AUD 131.80

Invoice 2 – 2025-08-26 My Jake Invoice NDIS-000000042-111

Item	Description	Quantity	Unit Price	GST	Amount AUD
07_101_010 6_6_3	Psychosocial Recovery Coaching - Weekday Daytime - 08/07/2025 - STAND	1.50	105.43	GST Free	158.15
07_101_010 6_6_3	Psychosocial Recovery Coaching - Weekday Daytime - 09/07/2025 - STAND	0.50	105.43	GST Free	52.72
07_101_010 6_6_3	Psychosocial Recovery Coaching - Weekday Daytime - 17/07/2025 - STAND	0.25	105.43	GST Free	26.36
07_101_010 6_6_3	Psychosocial Recovery Coaching - Weekday Daytime - 14/07/2025 - NF2F	0.50	105.43	GST Free	52.72
01_799_010 6_1_1	Provider travel - non-labour costs - 08/07/2025 - STAND	1.00	12.00	GST Free	12.00
TOTAL AUD 301.95

Invoice 3 – 2025-08-29 My Jake Invoice NDIS-000000048-140

Item	Description	Quantity	Unit Price	GST	Amount AUD
07_101_010 6_6_3	Psychosocial Recovery Coaching - Weekday Daytime - 15/08/2025 - STAND	0.25	105.43	GST Free	26.36
07_101_010 6_6_3	Psychosocial Recovery Coaching - Weekday Daytime - 12/08/2025 - STAND	1.50	105.43	GST Free	158.15
01_799_010 6_1_1	Provider travel - non-labour costs - 12/08/2025 - STAND	1.00	8.00	GST Free	8.00
07_101_010 6_6_3	Psychosocial Recovery Coaching - Weekday Daytime - 15/08/2025 - STAND	0.25	105.43	GST Free	26.36
07_101_010 6_6_3	Psychosocial Recovery Coaching - Weekday Daytime - 13/08/2025 - STAND	1.00	105.43	GST Free	105.43
07_101_010 6_6_3	Psychosocial Recovery Coaching - Weekday Daytime - 14/08/2025 - STAND	0.75	105.43	GST Free	79.07
TOTAL AUD 403.37

07_101_010 6_6_3 07_101_010 6_6_3 Psychosocial Recovery Coaching - Weekday Daytime - 24/07/2025 - STAND

0.25 105.43 GST Free 26.36

Psychosocial Recovery Coaching - Weekday Daytime - 25/07/2025 - STAND

0.50 105.43 GST Free 52.72

07_101_010 6_6_3

Psychosocial Recovery Coaching - Weekday Daytime - 23/07/2025 - NF2F

0.25 105.43 GST Free 26.36 Subtotal 131.80 TOTAL AUD 131.80

They hide behind meaningless code description Psychosocial Recovery Coaching - Weekday Daytime - 22/07/2025 - NF2F instead of providing description of actual tasks. However, they can not provide actual description as the correct one would be expose their fraud.

Event timeline

2025-05-13

I got my NDIS approved. After some time it appeared that my first choice for support coordinator does not meet requirements and I started looking for another one. I contacted a few potential psychosocial recovery coaches.

2025-06-19

First contacted Maddision title from My Mate Jake PTY Ltd ABN 11 644 265 369. After some delays due to their unavailability I arranged to meet.

2025-06-24

I met Maddision to learn more about their service and see if they can provide support I am looking for. Maddison promised a lot.

2025-06-26

I set signed contract to Maddision.

2025-07-08

I had my first meeting with my psychosocial recovery coach Ren Rivers.

• It was delayed because of their availability and sick leave. Because of delays I started looking for support workers on my own. So, there was not much to discuss during the meeting but it still was about 45 min long.
• I told them that I had problems with my lawyers. They were not doing what they promised, but billed me with exaggerated fees. So, I asked Maddison Daria and Rivers to send me their first invoice as soon as they have one to avoid any surprises. They promised to do so.
• I also asked if I would be charged for travel for future meetings with Rivers and if so, then how much. I was not given an answer, instead I was told that it is all according to contract.

2025-08-13

I met with Rivers.

• Again there were delays because she forgot, was sick and on holidays. I realised that there is very little chanse for support and started looking for help elsewhere to organise support. So, I met Rivers for less than 15 min on.
• I asked to explain the previous invoice, Ren asked me to send it to her.
• I also asked her if she has any recommendations for Occupational Therapist, Ren told me that they have and she will send links to them.
• I told that my support worker just canceled a meeting and I may need to look for a new one. Ren told me that she knows a few and asked me to send her info about what I am looking for.