Law Partners personal injury firm

I been a client of Law Partners personal injury firm from 2018-04 till 2020-06. After the injury itself this is the second thing, I wish that would not happen in my life. For me dealing with Law Partners was truly retraumatizing experience. It started path of the misery that I still cannot get out of

I was represented by solicitor Gillian Potts and barrister Ken Pryde, who technically is not a part a part of Law Partners, but according to himself works with them a lot.

The list of problems is very long. I have 2 complaints against them with Office of the NSW Legal Services Commissioner.

Law Partners bill

1. Charge for all phone calls and emails twice: as part of other items and additionally individually just calls or correspondence, even if by the contract they were already covered by other items and should not be charged additionally (items: 1, 2, 3, 5).
2. Charge for the tasks they have not performed, but simply asked the client to provide final information (item 4).
3. I had a look at 34 general communication items: 7 have no correspondence, 6 were just notifications of appointments, for notification of one appointment with Dr Khan they charge 4 times. None of them should have been charged based on the contract.
4. They made 2 mathematical errors and charge extra $3,210.01.

Analysis of Law Partners itemized bill (incomplete)