How to write complaint/statement
I had to write statements and s
- Relie on facts as much as you can. Provide evidence.
- Use legal (neutral) language. State the misconduct you are complaining clearly. The problems you are complaining about may cause strong emotions. Have someone to check what you wrote. Too emotional language might cloud some facts as emotions, something you would like to avoid. May be easier said than done.
More tips on How to write complaint/statement.
Steps
Some of the steps apply more to complaint than statement as it may be obvious for the statement, while this data needs to be researched for complaint. However, it makes sense to include this information into both.
- Identify where to send complaint or statement. Address the organisation you contacting in your document.
- Check for forms and templates. Often there will be predefined forms how to fill in the data.
- Be mindful of potential technical issues. For example support might not be available on weekends. If you can, do not leave it for the last day.
Forms
My examples
Statements: 3 times for my personal injury claim and 2 while seeking justice for my mom.
Complaints: