Typical duties avoidance methods

I have encountered the same method being used by many government agencies. There are some problematic government agencies that apply this method almost every time you contact them. It is if they are trained to do so before they take on their roles. I hope that knowing this method will help you to anticipate what will happen next, then to prepare and plan your actions accordingly and at the end it will be more efficient and less stressful.

Pretend to be stupid

If you contact government official with legitimate request and they do not want to do it it, then they:

pretend to not to und